FAQ

Q: Do you have a physical store to purchase from?

A: At this time, there are no physical stores. However, we do vend at local events pertaining to collectables, art, and music. These events will be posted on our socials along with email notifs upon signup!

 

Q: Are items able to be returned?

A: As of now, all items are final sale unless there is significant issues/damage. If there is any issues with order/shipping please reach out and we will do our best to help!

 

Q: How long will it take items to ship?

A: We aim to ship orders within 3-5 days, and if there are any issues we will do our due diligence to reach out!

 

Q: I ordered the wrong item (colourway, size, etc.), can I exchange it?

A: If your item is being shipped outside of our local pickup area, we will not be able to exchange it. However if you are ordering an *Original* for drop-off (not a Vintage piece), or are located in Southern Ontario, we can exchange items as long as they remain in their original state from purchase.

 

Q: When will you restock?

A: Originals are made by one person, so progress on new items can be seen by stories/posts on @jawko.gifts on Instagram! There is also an email sign up, where we will also send info regarding new drops of Originals and Vintage pieces ahead of our posts on socials!